At Foundry Farm Holidays and Sinclair Serviced Accommodation, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us, whether you are staying at our luxurious self-catering holiday homes at Foundry Farm Holidays or enjoying budget-friendly accommodations at Sinclair Serviced Accommodation.
1.1 Personal Information: We collect personal information that you provide when making a booking, such as your name, contact details, payment information, and any special requests you may have. 1.2 Booking Information: Details about your stay, including dates, preferences, and the number of guests, are collected to ensure we meet your needs. 1.3 Communications: We may keep records of any communications you have with us, including emails, phone calls, or messages, to improve our services and respond to your inquiries. 1.4 Usage Data: We collect data on how you use our website, including IP addresses, browser types, and browsing behavior, to enhance your online experience and improve our services.
2.1 Booking Management: We use your personal and booking information to process and manage your reservations, provide customer service, and communicate important information about your stay. 2.2 Payment Processing: Your payment information is used to securely process payments and deposits for your booking. 2.3 Personalized Experience: Information such as your preferences and special requests helps us tailor your stay to meet your expectations, whether at Foundry Farm Holidays or Sinclair Serviced Accommodation. 2.4 Marketing and Promotions: With your consent, we may use your contact information to send you updates, special offers, and promotions that may interest you. You can opt-out at any time. 2.5 Legal Compliance: We may use your information to comply with legal obligations, such as tax reporting and fraud prevention.
3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in managing bookings, processing payments, and delivering services. These providers are bound by confidentiality agreements and are only permitted to use your information as necessary to perform their services. 3.2 Legal Requirements: We may disclose your information if required by law, court order, or governmental regulations, or to protect our rights, property, or the safety of our guests. 3.3 Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction. We will notify you of any changes to ownership or use of your personal information.
4.1 Security Measures: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes secure servers, encryption, and access controls. 4.2 Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.
5.1 Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. 5.2 Data Portability: You may request a copy of your personal data in a structured, commonly used format and, where feasible, request that we transfer it to another service provider. 5.3 Withdrawal of Consent: You have the right to withdraw your consent to our use of your personal information for marketing purposes at any time. 5.4 Erasure: Under certain circumstances, you may request the deletion of your personal information from our records, subject to legal obligations.
6.1 Cookies: Our website uses cookies and similar tracking technologies to enhance your online experience, analyze website usage, and provide personalized content. You can manage your cookie preferences through your browser settings. 6.2 Third-Party Analytics: We may use third-party analytics services to track and report on website traffic. These services may use cookies to collect data on your interactions with our website.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website with the updated date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at [Contact Information]. We are committed to addressing your inquiries and ensuring your privacy is protected.
By using our services at Foundry Farm Holidays and Sinclair Serviced Accommodation, you agree to the terms of this Privacy Policy. We appreciate your trust and look forward to providing you with a memorable stay.
